Introduction

I will do my best to ship out the items as soon as they are ordered, provided that I have them on hand. Please understand that I am a homeschooling mom of four children, and need to find the time to fulfill the orders, as I literally craft every petal of my creations. :) As of right now please allow me up to a week to make the items you order. If you have any questions or concerns, I would appreciate if you would contact me directly first, before making a complaint. I will do what I can to resolve it.

Payment Policy

I chose to accept payment through Pay-Pal to protect myself and my customers. I will begin working on an order as soon as I receive the payment and do my best to send it out within a week

Shipping Policy

I am charging a flat rate of $3.99 for shipping and handling, unless it is a big order - then the shipping will change to reflect that.

Refund & Exchange Policy

If for some reason you are not happy with the product, I will be happy to exchange it or refund it, providing I receive the original back in sellable condition or see proof of damage within a month of it being received by the customer per USPS Tracking information that I will keep a copy of. Again, please make sure to contact me first and give me a chance to resolve the manner. A small tip - I never liked bullies, and will be a lot more inclined to help you if you are polite. :)

Other Policies

For those people who live close by, I also offer alterations and classes :)

Contact Information

If you have any questions, or like a listing but would like it in another color feel free to contact me via e-mail (fambiz4@gmail.com) or call me after 3pm central time at 715-566-4224.

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