Akasha Phoenix Studio's Policies
Payments are currently accepted through PayPal. Payment including shipping is due in full at time of purchase.
Processing time is between 1-3 business days, and will be sent via standard USPS shipping. If you need an item on an expedited basis, please contact me and I will do my best to accommodate your request at an additional charge.
Refund & Exchange Policy
If you are unhappy with your order for any reason, please contact me within 7 days of delivery. I don't accept exchanges or cancellations, however I will accept returns on jewelry items. Due to health/hygiene reasons, I cannot accept returns on tinctures and oils. Conditions of return: -Returned items must be shipped back within 14 days of delivery -Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for the following: Custom or personalized orders.
If you have any questions about any of my listed items feel free to contact me!
You can reach me at AkashaPhoenixStudio@gmail.com