Arizona Angel Feathers's Policies
Thank you for stopping by my shop. Although the jewelry pieces made from my Arizona Angel Feather agates are my signature items, I love rocks of all kinds, and wood, and lots of other really cool stuff. So c'mon in, and look around . . .
At this time, I accept only PayPal payments.
Standard shipping method is US Postal Service first class mail. Please advise if you require expedited shipping or prefer another carrier so shipping charges can be adjusted before you buy. I am happy to arrange for international shipping on an individual basis. Please contact me with details so the most efficient method can be determined and accurate shipping charges calculated. Buyer will be responsible for all shipping, insurance, and customs charges as well as taxes.
Refund & Exchange Policy
Many stones look different on different computers, especially in terms of color, so if you have any questions regarding the appearance of an item in my shop or would like additional information, please don't hesitate to contact me about it before buying. I want you to be delighted with your purchase, and any surprises to be only pleasant ones. If, however, you are unsatisfied with your purchase, let me know within one week of receiving the package so we can work together to resolve any problems and reach the best outcome. Items must be returned in original, unused condition and return shipping costs must be paid by the buyer unless there has been an error on my part. If an item is damaged in shipment, please provide me with details so a claim can be filed. Be sure to save the original packaging material and, if possible, send photos. And if an item is lost in transit, please contact me no later than 10 days after the expected delivery date so tracking can be initiated.