Introduction

Please read for my shop polices. Thank you. :)

Payment Policy

I accept Paypal as payment. I am not taking trade requests at this time. ***International customers***- Import duties, taxes, VAT, and/or charges are not included in the item price or shipping cost. These charges are the BUYER'S responsibility. So please know what your countries import limitations are before buying. Please check with your country's customs office to determine what these additional costs will be prior to buying. ***(If you are in the UK, the Import allowed is about £15.00 (around $23.00), and if you are in Canada, the import allowed is about $20.00 CAD before duties and brokerage fees are added. But the amount may change at anytime, so please be informed before you purchase. If you spend that amount when buying internationally you will have a customs fee. ALL COUNTRIES, please know your country's custom fees, VAT, and/or duties before purchasing.) ***Note, it can take UP TO 8 WEEKS TO RECEIVE YOUR INTERNATIONAL ORDER, usually it's 2 to 4 weeks, but on the rare occasion it takes 6 to 8 weeks. If you can't wait that long please do not purchase. I cannot control post office shipping time after I mail it. Also, I cannot ship to Africa, Israel, or Brazil any more. Every time I've shipped there in the past the packages get lost. So because of that I can't ship there any more. If you are from Africa, Israel, or Brazil and purchase from me I will have to refund you and cancel your order. I hope you can understand.

Shipping Policy

I will ship within 1 to 4 weeks of receiving payment, depending on what was ordered (for shipping time for a specific item, check the 'Shipping & Policies' tab on the item page, or if you already ordered from me, check your online receipt for the ship by date) . :) I ship by USPS first class mail, with tracking (tracking for orders within the USA and some countries outside the USA). If you want to upgrade to priority (for some items) for faster shipping, let me know so I can let you know the revised shipping cost. The shipping fee covers shipping box/bubble mailer, packaging material, shipping cost, tracking delivery confirmation (for USA orders & some international orders), and shipping insurance. I include a purchase receipt with orders, so if you would prefer a gift receipt or no receipt, just leave a note at check out. :) ***International customers***- Import duties, taxes, VAT, and/or charges are not included in the item price or shipping cost. These charges are the BUYER'S responsibility. So please know what your countries import limitations are before buying. Please check with your country's customs office to determine what these additional costs will be prior to buying. ***(If you are in the UK, the Import allowed is about £15.00 (around $23.00), and if you are in Canada, the import allowed is about $20.00 CAD before duties and brokerage fees are added. But the amount may change at anytime, so please be informed before you purchase. If you spend that amount when buying internationally you will have a customs fee. ALL COUNTRIES, please know your country's custom fees, VAT, and/or duties before purchasing.) ***Note, it can take UP TO 8 WEEKS TO RECEIVE YOUR INTERNATIONAL ORDER, usually it's 2 to 4 weeks, but on the rare occasion it takes 6 to 8 weeks. If you can't wait that long please do not purchase. I cannot control post office shipping time after I mail it. Also, I cannot ship to Africa, Israel, or Brazil any more. Every time I've shipped there in the past the packages get lost. So because of that I can't ship there any more. If you are from Africa, Israel, or Brazil and purchase from me I will have to refund you and cancel your order. I hope you can understand.

Refund & Exchange Policy

If an item gets lost (unless delivery confirmation shows it was delivered), or damaged in the mail, let me know and I'll make you a replacement and send it to you. If you're not happy with your purchase, let me know.. after you return the item (within 2 weeks/14 days of receiving order), and if the item is still in new condition and unused, I'll be happy to refund you the purchase price minus the shipping cost. :) Items cannot be exchanged/returned/refunded after 2 weeks after order was received.

Other Policies

How custom orders work: First convo me and let me know what you want, and we will discuss the details and price. Then I'll post a reserved listing for you to purchase the custom order. It will usually take me about a week to complete it. When I'm finished with it I'll send you some pics of the finished product and then ship it to you. :) **At times I may be too busy to do custom orders. But don't be afraid to ask! :) I do my best to satisfy my customers. Also if you wonder how I decide on pricing my items, I price them according to difficulty and the time it takes to make the item. I also factor in the cost of materials.

Contact Information

If you have any questions, feel free to contact me here, or at my email at alilbitofcute@gmail.com. :)

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