5 Year Wood 's Policies
Our products are made of wood. Each product will vary slightly because wood grain is different in each product. We guarantee our products against workmanship and material defects.
All of our orders are pre-paid using PayPal.
Typically 3-5 business days on items in stock. Please allow 5-7 days for any product that is custom ordered.
Refund & Exchange Policy
We always want our customers to be happy and will issue an in-store credit should they are not happy with our basic products. Customized or personalized products there are no refunds.
Our products are made of solid wood and wood has various grain patterns we cannot eliminate. There are also slight color variations within the same wood species and this cannot be avoided either. We rather think this makes each and every product truly unique.