Minnesota Custom Woolens, Inc.'s Policies
Introduction
**Please Read** Thank you from ordering from me! When? I currently ship within a week. For US orders, Paypal will notify you when your order ships and give you a tracking number. Returns: If Minnesota Custom Woolens, Inc. makes a mistake, we will replace your item and pay shipping costs. If for any reason you are unhappy with your purchase, we will happily exchange the item if returned within 14 days(you pay all shipping costs). Thanks again, Vicki
Payment Policy
We gladly accept credit cards and Paypal payments.
Shipping Policy
All shipping in the United States is FREE. Shipping is USPS unless otherwise requested.
Refund & Exchange Policy
Returns: If Minnesota Custom Woolens, Inc. makes a mistake, we will replace your item and pay shipping costs. If for any reason you are unhappy with your purchase, we will happily exchange the item if returned within 14 days(you pay all shipping costs).
Other Policies
Although care instructions are usually in the description of each item I do recommend special care for hand knitted items. Most of the yarns I use are machine washable on gentle cycle and machine dryable on light settings BUT I do recommend that you just lay the items flat after washing and let them air dry. They will last longer that way.
Contact Information
Questions, I can be contacted any time to answer those questions at [email protected] This address is checked several times each day. Thanks, Vicki