Tutus and TopHats's Policies
Welcome to Tutus and TopHats! Thank you for visiting, and participating with us in supporting orphans and widows worldwide. Products are handcrafted in a dedicated workroom in a smoke-free home. I hope you find something you love. Happy Shopping!
Payment is accepted through paypal. Payment is expected at the time order is placed; and required before ready-made items are shipped, or custom items are created. If payment has not been received within 48hours, the transaction will be cancelled by Tutus and TopHats.
Ready made items ship within 1-2 business days. Personalized items and custom orders usually ship within 3-5 business days. I use USPS First Class mail for domestic shipping. Please contact me if you would like insurance, a different form of domestic shipping or international shipping. Customer is responsible for any associated cost or fees but I am happy to accommodate and will contact you with pricing.
Refund & Exchange Policy
If Tutus and TopHats makes a mistake, I will gladly replace your item and pay shipping costs. Otherwise all sales are final, and no returns or exchanges will be accepted.
We are committed to sharing no less than 25% of profits with organizations that support orphans and widow worldwide. At this time all contributions are made to Children's Impact Network (www.cinonline.org). My goal is to be as generous as I am able; and hope to support other ministries as our shop grows. I will keep customers posted regarding contributions and supported ministries on my facebook page. Thank you for your support!
Please do not hesitate to contact me with any questions, concerns, comments or custom requests! You can email me - firstname.lastname@example.org