The Gabby Chic Studio's Policies
I accept all major credit cards & debit cards
Great care is given to wrapping and packaging your purchase for shipment. I ship every Wednesday (unless it is a RUSH order). I use UPS - Fed EX - USPS ground shipping. Delivery time is est. 2-7 days in the lower 48 states. All fragile items will be insured. HAWAII & ALASKA shipping is est. from 1-4 weeks and all shipments will incur additional shipping charges. Please convo me for more info. INTERNATIONAL shipping is est. 2-6 weeks and all shipments will incur additional shipping charges. ***I am not responsible for any government taxes/tariffs/customs charges required by your country. Please inquire with your local government office to get more information, as I have no idea how much those charges will be. RUSH orders are available for an additional shipping charge - please convo me for that information.
Refund & Exchange Policy
My goal is to create an amazing piece that you will enjoy for years to come! ~~ Remember that all the items sold at The Gabby Chic Studio are handmade, therefore minor imperfections or subtle quirks should be embraced as part of what makes a handmade item truly special and unique. If you have any questions regarding a piece, please ask before you purchase ~~ Refunds will be accepted within 30 days of purchase on a case to case basis on pre-made/instock items only. Please notify me within 24 hours of delivery so we can take care of the issue. CUSTOM ORDERS: I do not accept returns or issue refunds for any custom orders. Once the buyer accepts the final photos and description of the product the purchase considered a final sale. DAMAGED SHIPMENTS: Please notify me withing 24 hours of delivery. I ask that you send photos of both the damaged item and the damaged packaging. Once I receive the returned damaged item in it's photographed state, I will provide a full refund for that item to the buyer. SHIPPING CHARGES: Buyer will incur cost of return shipping on all returned items. As always, if you have any questions please do not hesitate to send me a note. I want your buying experience with The Gabby Chic Studio to be nothing less than fabulous. Thank you!
Please contact me at email@example.com with any questions