The Feline Boutique's Policies
Hello Cat Enthusiasts and Cat Lovers! I'm super glad you found me and decided to stop by! Take a peek around and enjoy yourself. If you see something you like but would like it in different colors convo me and we'll work it out! I also am completely open to custom orders. All you have to do is ask! Payment
BEFORE YOU PAY please make sure you have read the description of the item you are purchasing thoroughly. Make sure that it is the right size and or color that you desire. I have many similar listings so it can be easy to get mixed up. Prompt payment is encouraged and orders that have not been payed after two days will be cancelled.
I will ship your goods within three days of payment via first class mail, and you will most definitely receive notice when they have shipped. All international customers are responsible for any extra charges that may occur.
Refund & Exchange Policy
Customers inside the United States have 14 days from the time of delivery to recieve a refund or exchange. Anyone outside of the United States have 42 days from the time of purchase to request a refund or exchange. As long as the return package is postmarked on or before the 14/42 day time period, a full refund will be issued. Refunds or returns will not be given past the 14/42 day time frame. Items smelling heavily of smoke or perfume will not be eligible for a refund or exchange. Please contact me if your item is damaged or you are unhappy with your purchase. I will discuss it on an individual basis. If your item is damaged I will request pictures of the damaged product.
I am happy to do custom orders if you so shall wish. Just contact me and we'll chat it out! I require all custom orders be paid up front. This means that after we have discussed the details of your item, BEFORE I begin to fill your order, I require the FULL PAYMENT. If you need something done by a certain date please notify me FIVE WEEKS in advance. *****ARTIST RETAINS ALL DESIGN AND REPRODUCTION RIGHTS*****
If you have any additional questions, you can email me here: firstname.lastname@example.org