Payment Policy

Payment is due in full before any work will be started.

Shipping Policy

Turnaround times vary based on type of item ordered. I generally use the least expensive shipping method available (USPS), unless upgrades are requested, or needed to meet a deadline. All packages will ship with tracking. Priority Mail packages will include insurance, First Class does *not* include insurance. I will gladly ship using a UPS or FedEx account number if you'd like.

Refund & Exchange Policy

Due to the custom nature of these items, I do not accept refunds or exchanges. If there is a problem with your order, please contact me within 3 days of receiving and I will work with you to make things right.

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