Shelby Laser's Policies
The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Items on sale.
We keep your payment information secure by using Paypal payment services. We never receive your credit card information.
Estimated shipping times We will ship your order in 3-5 business days. I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method and shipping company you choose.
Refund & Exchange Policy
Custom orders are not refundable and we do not accept returned items.
Damaged while in transit, The item/s must be insured to be replaced. In order to replace the item/s a photo of the damaged item must be supplied to the seller in order to file an insurance claim. Insurance is the responsibility of the buyer. Priority mail orders will be insured up to $50.00. Item/s over $50.00 is the responsibility of the purchaser to purchase any additional insurance.
Contact us for the customization of our products.