Rock Blocks's Policies
-Handcrafted. -Naturally Dyed (other listings) -Eco-Friendly. -Non-Toxic. Sets of 8, 16, 24. Every set comes with a cloth drawstring bag. This is a toy designed from rock cairns! For ages 2-99! Encourages dexterity and problem solving. This is an open-ended and montessori type of toy. Developmental education. Larger sizing available to avoid choking hazards for those littles! Please request it upon your order. Every block is unique. The blocks shown will be different than the blocks you receive. Sizing can vary between a width/height of 1" and 3". Vibrancy of color depend on wood type. FREQUENTLY ASKED QUESTIONS: How long will my set take to ship? Generally, it takes about 5-8 days, however it can be up to 10 days, depending on our busy times. Do you offer returns/exchanges? We offer returns for a full refund as long as no Rock Blocks have been visibly damaged, broken, or lost. They must be shipped and delivered within 7 days (domestic), or 30 days (international), upon their arrival. EXCHANGES: We do not offer exchanges at this time. Do you ship international? Yes! We ship worldwide. What is the age requirement? We typically say 2-99. Two-year-olds start stacking them more, as opposed to 1 year old who still explore the world around them with their mouths. Can I wash my blocks? We recommend finishing your blocks with coconut or linseed oil if you plan on washing your blocks. Because of the nature of the dyes, water will definitely diminish the colors. How natural are the natural dyes, actually? They are 100% natural, and we don't just say that to get in your good graces! We draw every color from berries, leaves, plants, seeds, and minerals (non-toxic), and add ZERO chemicals, apart from baking soda in some of the dye baths. Do you offer wholesale? We do! We actually have a tab on our website "wholesale" you can click on and let's get started! www.rockblockshop.com.
I gladly accept returns, exchanges, and cancellations. Contact me within: 2 days of delivery Ship items back within: 7 Days (Domestic) or 30 Days (International) of Delivery Request a cancellation within: 1 Day of Purchase The following items can't be returned or exchanged: Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: -Damaged/Broken Blocks due to use of the consumer -Custom or personalized orders -Items on sale Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Questions about your order? Please contact us if you have any problems with your order.
We offer Domestic (USA) and International Shipping. All shipping costs are responsible by the consumer. Processing time: The time needed to prepare an order for shipping varies. Generally for Natural Rock Blocks, it takes about 2-4 business days, and Dyed Rock Blocks, about 3-7 business days. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. Rock Blocks is not responsible for delays due to customs.
Refund & Exchange Policy
We offer returns for a full refund as long as no Rock Blocks have been visibly damaged, broken, or lost. They must be shipped and delivered within 7 days (domestic), or 30 days (international), upon their arrival. EXCHANGES: We do not offer exchanges at this time.
Wanting to add Rock Blocks to your retail shop? Please contact email@example.com You can view our website at www.rockblockshop.com. Please visit our Instagram profile @rock.blocks to stay up to date on new colors and giveaways.