Pickles and Pearl 's Policies
Welcome to Pickles and Pearl! I take pride in my work and it means a lot when someone enjoys wearing my unique pieces. I am happy to customize size, color, or even help create one of a kind pieces. Feel free to browse the store and don't hesitate to contact me if you have any questions or want something customized.
I accept all major credit/debit cards through PayPal. Your payment must be received before your item(s) will be shipped. Leave me your email address if you would like to be notified when your order ships.
Shipping is $3.00 and orders are sent USPS. Regular orders ship in 1-2 business days and custom orders ship in an additional 3-4 business days (unless otherwise discussed). **SHIPPING IS TO U.S. ADDRESSES ONLY AT THIS TIME**
Refund & Exchange Policy
Yep. I understand things happen, you changed your mind, color doesn't match, wrong size, or it's just not what you expected. I stand behind my work 100% and I want satisfied customers, so glance over the following instructions and drop me an email. 1. Take note of your receipt number and the condition of the item(s). If anything is damaged, contact me within 3 days of receiving your order. I will accept the item(s) with the original packaging. 2. Simply email me the receipt number, the item(s) being returned or exchanged, and a brief reason for the return or exchange. **I WILL ACCEPT RETURNS OR EXCHANGES WITHIN 7 DAYS** 3. Pop the item(s) in the mail to me. I will notify you when I receive the item(s) and refund the price of the item(s). **SHIPPING COSTS ARE NON-REFUNDABLE**
For additional questions, issues, or custom orders please contact me at firstname.lastname@example.org or (470) 288-2123 **Leave a message and I will get back to you within 24 hours**