Introduction

Custom orders are welcome! Please let me know, if you have any questions. My e-mail: [email protected]

Payment Policy

I accept paypal payments

Shipping Policy

My processing time is 2 - 4 days. Custom orders ship within 7 business days. I ship my orders via via First Class Mail. Priority and Overnight shipping may be available upon request. If you need your item fast, please let me know and I will do my best. International orders will be shipped via USPS First Class International Mail. If you prefer a different shipping method, please let me know. I cannot guarantee that any package will be delivered by any specific date. The USPS dates are only guidelines. If you need your item fast, please ask for a shipping upgrade. Please note, that a total shipping cost includes a postage cost, packaging costs, handling costs and insurance (in some cases). If an addressee does not accept / pick up a package and an order is shipped back to me, a buyer covers repeat shipping costs. International buyers, please also note: Import duties, taxes or other charges are NOT included in the price of the product or shipping cost. These charges are the buyer's responsibility. You should check with your country's customs office to determine these additional costs prior to buying. I do NOT under-value products or claim a 'gift' on custom forms. International orders usually take 7-14 days to arrive, unless they are delayed by a customs office. To comply with current regulations I can not ship to the following countries: Cuba, Iran, Myanmar, Sudan and Syria

Refund & Exchange Policy

RETURNS: Returns are accepted within 14 days of receiving products. Items must be unused and in original condition, with tags still attached and in original packaging. Please contact me to let me know that you need to make a return. Customers pay all shipping fees (shipping fee is not refundable). Returns should be carefully packaged and sent with Delivery Confirmation. Please let me know if you did not receive your order: - USA orders - within 25 days from the date of shipment - international orders - within 50 days from the date of shipment. No refunds if report of undelivered items is after above times. If your items arrived damaged you need to contact me within 3 days of receiving products. I want my customers to be fully satisfied. If there is any problem with your order, please contact me before leaving negative or neutral feedback and I will try my best to resolve it.

Other Policies

PLEASE NOTE: Items are described to the best of my knowledge. I do not try to mislead customers or misrepresent my items. If any error occurs in a description, it is not intentional. Please be careful with your jewelry / accessories as some parts may be fragile. Please keep in mind that my items are made of natural, often irregular shape stones and other materials that may be rough and sharp. Please handle properly. My products are not intended for children. Keep out of reach of children. By purchasing items in my shop you confirm that you have read and accept item descriptions and shop policies.

Contact Information

My e-mail: [email protected]

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