Liz King Designs's Policies
Welcome to my shop and I hope you like the variety of items I offer. My studio and home is pet and smoke free.
Payment is accepted through PayPal. All custom orders must be paid in full before I start on your order. Payment plans on custom orders are on a case by case basis and the order must be over $75 to be considered or eligible for a payment plan.
All my ready-made items usually ship within 1-3 days after payment is received. Please take note of shipping times for monogrammed and etched items. They can take a week or longer depending on how many are ordered. My items do ship USPS and will go Priority mail unless it weighs under 1 pound then it will be sent First class. All my items come with a tracking and that that number is sent to you once the package is marked shipped.
Refund & Exchange Policy
Please let me know if you are not happy with your item. If for some reason something arrives damaged you MUST email me a photo of the damaged item, I accept returns within 14 days from the time of delivery.
Please feel free to contact me anytime email@example.com I try to answer any email questions within 24 hours.