Introduction

Once order has been submitted, there is only a 24 hour period where the order can be cancelled due to limited amount of product and the fact that another sale could have been missed because you ordered. No refunds or exchanges on personalized items unless it is a clear mistake on my shops behalf, and then it will be corrected immediately.

Payment Policy

Payment is due when order is placed

Shipping Policy

All personalized orders will ship in 2 weeks. There are times they go out quicker, but we always allow at least two weeks. Please look at shipping on each individual item for the shipping time because it can vary. Please message me with any questions.

Refund & Exchange Policy

No refund or exchanges on personalized items. If it's a mistake on my shop's part, we will immediately get it corrected.

Contact Information

Please email me any time at kindledandco@yahoo.com

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