Introduction

We put a lot of care into what we make and hope you will love your purchase.

Payment Policy

We accept payments via Paypal. If you choose PayPal e-check, your order will be shipped as soon as the payment clears. This can delay your order up to seven days, so please keep that in mind when choosing this option.

Shipping Policy

We ship in the US, no international shipping at this time. (That may change later.) Items will be shipped USPS First Class. This usually takes 3-6 business days unless otherwise noted. We use tracking on all orders.

Refund & Exchange Policy

If a product is returned within 10 days of receipt, and in the same condition as when shipped, a full refund will be issued.

Other Policies

Customization: We offer limited customization; mostly for size. If you would like a bracelet or necklace in a different size or length, contact us. We do not charge extra for customization.

Contact Information

shopjoia@outlook.com

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