Harriet and Gertrude's Policies
Harriet and Gertrude is home to handcrafted artisan wire wrapped jewelry. Natural gemstones, precious metals and vintage components are combined into one-of-a-kind and limited edition wearable art. They are little luxuries designed to enjoy every day. I hope you will find a piece that calls to you. I also create a line of natural, plant-based skin care products. Every ingredient is natural or organic, harvested from my own chemical-free garden or sourced from reputable suppliers and local farms. Everything is made by hand, by me, with love.
I accept Paypal for purchases from my shop. If you have questions about the payment process, please contact me and I will do my best to guide you through the process.
All items are shipped via USPS First Class Mail with Delivery Confirmation. _____________ Upon request, shipments can be mailed via Priority Mail, Federal Express, UPS or Express Mail. Additional fees will apply. _____________ I use recycled shipping materials whenever possible to reduce what goes to the landfill. _____________ All jewelry is sent boxed and tied with tulle or ribbon. If you order multiple pieces, they will come together in a gift box unless you request otherwise. Just let me know in the notes to seller if you need separate boxes for each piece. _____________ All items may be gift wrapped upon request. If you need gift wrapping, let me know in the notes to seller and I will choose something from my selection of artisan papers.
Refund & Exchange Policy
Skin care: Due to the nature of these products, no returns are accepted. _____________ Jewelry: Images are photographed close up so that you can see details - stones appear larger than they are in real life. Please read the description for a detail of stone sizes and earring/bracelet/necklace length. If you need additional details, don't hesitate to convo me. Don't like it? No problem. Let me know within 5 business days of receipt to arrange for a return. I will refund your purchase price, excluding shipping charges, when I receive the item back at my studio. Custom orders are not refundable, but I am happy to make alterations if the initial design does not suit.