Introduction

DEAN GAOITHE UNOLE ~ THE STRONG BEAUTIFUL WIND Hi my name is Jacklyn and I am the owner and designer for Dunole. I have always had a passion for designing and I strive for beauty in function & character in each handcrafted piece. My most cherished treasure I own is my great grandmother's sewing basket; something that has been passed down in my family along with the skills of sewing. I guess you could say it runs in my blood. Dean Gaoithe Unole, represents my grandparents love, struggle, & amazing stories that inspired my name and keep me grounded to what is important for the company. With this inspiration from my roots to build Dunole, I set out to create pieces that preserve the quality in artisan craftsmanship. I use Horween leather with my designs so you know that not only is the artistry unique to each piece but the quality of leather is the very best in the industry. With Dunole you'll find that each piece is designed, sketched, patterned, & crafted by hand by me, which takes a lot of time & patience. Each hole is punched by hand and stitched with care using two needles and an awl. Which create these beautiful pieces that will not only last but will grow more gorgeous & soft with you over time.

Payment Policy

I accept Paypal through Aftra.com along with direct Paypal invoicing for any custom orders.

Shipping Policy

CREATING & PROCESSING Holiday Happenings! PLEASE READ Thank you all so much for the amazing support of my little shop over the past year. You have no idea how much the love & encouragement means to me. I hope you are here to find some amazing gifts for this season for your love ones. Keep in mind as you are looking through my shop I do a lot of custom orders - I am happy to make styles in different sizes and color, and even custom design something you may already have in mind. The Holidays are here so starting October 15th all orders will need 2 weeks to be handcrafted; I will work to have them out as quickly as possible but I want to ensure your piece gets the attention and love it deserves. Custom orders may need the full 2 weeks though for design and patterning. Last Day to order for Christmas is December 13th, 2015 for the United States -& December 2nd for all international Orders. All items will go out Priority Mail (US) & First Class (International) but if you would like to upgrade please contact me as soon as possible from ordering. My shop will be closed for the Holidays starting on December 19th to ensure that I get everyone's orders out on time. I will reopen on January 3rd, 2016. You may still order during this time but please note your items will not start into production till January 3rd, 2016. These pieces are crafted with great attention to detail so you will be happy with your product now and many years to come. PACKAGING - Purses & wallets come with a cotton drawstring dust bag in various southwest patterns along with care instructions for your new purchase. - Keychains will come in their own cotton bags as well.

Refund & Exchange Policy

RETURNS I hope you are excited about your new purchase but for any reason you may return all unused items with their original packaging within 30 days of receiving your item. Please contact me at mail@dunole.com the reason for return and date of purchase. A return shipping label will be sent to your email and instructions on how to send back your item. Once the product is received and inspected a full refund will be issued for all unused items. Returns are processed within 4 business days from receiving the product but may take up to 30 days to see in your account. Please note: If you customized your order I will still accept returns but you will only be refunded for 50 percent of the original purchase. EXCHANGES All unused items in original packaging within 30 days of receiving your item is acceptable. Please contact me or email: mail@dunole.com with the reason for exchange, date of purchase and the item you wish to exchange for if you have already picked one out. Once processed a digital gift card will be sent to you with your original purchase amount applied.

Other Policies

GIVING BACK I believe in preserving hand craftsmanship, supporting artist everywhere and giving back. With every Dunole purchase a portion is donated to find the cure for Multiple Sclerosis. LIMITED LIFETIME GUARANTEE I love these pieces and stand firmly behind the the materials and craftsmanship that are involved in the process of creating them. I strive to exceed your expectations of quality but in the unlikely event you find a problem with the materials or craftsmanship of your product, I will repair or replace your item for the same or similar style depending on what is available. This guarantee does not cover normal wear and tear or damage due to mistreatment, although I will repair your item if possible for a reasonable fee if the materials are available. *This excludes keychains & sample sale items. WHOLESALE Would you like to sell Dunole in your local shop? Please message me and visit my website www.dunole.com. Contact: (info@dunole.com) CUSTOM ORDERS I am happy to work on creating custom orders for you; wedding gifts & favors or customize with initials on any product. I create customized bags, travel cases, and much more. Customize your bags size, color, strap length, or thread color...Please contact me at: mail@dunole.com CARE INSTRUCTIONS: Leather conditioners should be applied with a soft cloth for cleaning and to also provide good water repellent properties. This will also help maintain the leathers beauty & minimize scratches. For Nubuck and Suede products a 'Protect All' Spray should be applied. When life happens such as dirt & spills wipe off with soft cloth.

Contact Information

You can contact me at: www.dunole.com or email me at info@dunole.com

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