Design Images's Policies
Welcome to my Design Images store and Thank you for stopping in! Below, you will find details regarding payment, shipping, refunds, and exchanges.
Orders will be processed when payment clears. Your privacy is valued, please be aware that your information is not shared nor retained.
U.S.A Orders: Method of shipment will be USPS at the rate of $5.00 and $.50 for each additional item. Express service is currently unavailable. Other Countries: $16.00 shipping fee and $1.00 for each additional item. Processing time after the payment is done and clear: The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times: North America: 1-3 business days I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Refund & Exchange Policy
I gladly accept returns and cancellations Contact me within 3 days of delivery Ship items back within: 7 days of delivery Request a cancellation within 1 hour of purchase I don't accept exchanges, but please contact me if you have any problems with your order. The following items can't be returned or exchanged: -Because of the nature of these items, unless they arrive damaged or defective But please contact me if you have any problems with your order. The following items can't be returned or exchanged I can't accept returns for: Custom or personalized orders Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Seller will not be responsible for delays, misplaced, lost or stolen orders by a carrier.
Seller will not be responsible for delayed, lost or stolen packages incurred by the carrier.
Please email me with any questions or concerns to: firstname.lastname@example.org , I will answer you immediately or within 24 hours.