Introduction

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Aftcra.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Aftcra or any third party services you access through Aftcra. You can reference the Aftcra Privacy Policy to learn more about its privacy practices. Information I Collect To fulfill your order, you must provide me with certain information (which you authorized Aftcra to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly. Why I Need Your Information and How I Use It I rely on a number of legal bases to collect, use, and share your information, including: • as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Aftcra Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Aftcra Seller Policy and Terms of Use. Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: -Aftcra. I share information with Aftcra as necessary to provide you my services and comply with my obligations under both the Aftcra Seller Policy and Aftcra Terms of Use. -Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. -Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law. -Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. Data Retention I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years. Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. How to Contact Me If you have any questions or concerns, you may contact me at [email protected]. Alternately, you may mail me at: Vanessa Ketron 4450 N. 37th Ave. Phoenix, AZ USA 85019

Payment Policy

Payments are currently accepted through PayPal. Payment including shipping is due in full at time of purchase.

Shipping Policy

Processing time is between 1-3 business days, and will be sent via standard USPS shipping. If you need an item on an expedited basis, please contact me and I will do my best to accommodate your request at an additional charge.

Refund & Exchange Policy

If you are unhappy with your order for any reason, please contact me within 7 days of delivery. I don't accept exchanges or cancellations, however I will accept returns on jewelry items. Due to health/hygiene reasons, I cannot accept returns or exchanges on soaps. Conditions of return: -Returned items must be shipped back within 14 days of delivery -Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for the following: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons)

Other Policies

If you have any questions on my listed items, please feel free to contact me!

Contact Information

You can reach me via email at [email protected].

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