Brew City Botanicals's Policies
Items will be shipped out after payment is received.
Shipping is through United States Postal Service (USPS). Items are usually shipped out via Priority and/or First-Class Mail (depending on weight and size of order). Items are normally shipped within 48 hours of order.
Refund & Exchange Policy
Refunds & exchanges will be granted up to 15 days after order is received and will only be completed if the item is unopened. A refund or exchange will be granted if the item is defective (i.e. defective pump dispenser, items damaged in shipping, etc.). Refunds will not be granted based on scent profile. However if these item(s) is not opened, exchanges are welcome.