Introduction

There are no returns or refunds given for digital patterns. It is the buyers responsibility to read the description prior to purchasing the pattern. Please contact us if you need to return a physical item for any reason prior to sending it back please email to : needlepointfan@gmail.com with the subject line RETURN. We are not responsible for any lost or damaged items during the shipping process! Refunds will be given once the items have returned to us in the same condition as they were shipped out!

Payment Policy

Payments can be made via PayPal and need to be made within 24 hours otherwise we will have to cancel your order.

Shipping Policy

We ship with the USPS and will notify you with tracking once your order has shipped. We are not responsible for any lost or damaged items during the shipping process! Refunds will be given once the items have returned to us in the same condition as they were shipped out!

Refund & Exchange Policy

There are no returns or refunds given for digital patterns. It is the buyers responsibility to read the description prior to purchasing the pattern. Please contact us if you need to return a physical item for any reason prior to sending it back please email to : needlepointfan@gmail.com with the subject line RETURN. Sorry there are no exchanges!

Contact Information

For any questions please feel free to email us at :needlepointfan@gmail.com

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