All Hands On's Policies
Introduction
All items are handmade; therefore, no two are alike. Please allow for slight variances from what is shown in the example pictures. I normally do not include receipts in the packages I send. If you would prefer to have one, please let me know in the notes section when purchasing items.
Payment Policy
I prefer Paypal but also accept Check and Money Order. Made to order / Custom items are not made until payment is finalized, so please account for that time (e.g. if the listing says it takes 1-2 weeks, the 1-2 weeks starts after the payment goes through).
Shipping Policy
Items are typically shipped within 3-5 days unless your order is a made to order or custom order, it may take up to 1 week for your order to be made and shipped. Shipping is via USPS for most orders. Upon shipment I will provide tracking number.
Refund & Exchange Policy
I will only refund an order if the item is faulty. Items must be returned in their original condition and packaging within 10 days after receipt. Please use a trackable method of shipping.