Introduction

Processing time The time I need to prepare an order for dispatch is 1 business day. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Policy

I accept payments via PayPal

Shipping Policy

After the order is dispatched, it takes about 5 to 7 business days for delivery

Refund & Exchange Policy

Returns & exchanges I gladly accept returns and exchanges Contact me within: 14 days of delivery Dispatch items back within: 30 days of delivery I don't accept cancellations But please contact me if you have any problems with your order. Conditions of return Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Other Policies

I accept bulk orders as well. Feel free to message me directly or email me at [email protected]

Contact Information

If you need anything or you'd like to have a discussion before ordering, feel free to message or email me at [email protected]

Return to Store Contact SoSa Candles