Introduction

We strive to create fun designs for the ones you love in a timely manner. If you need an item by a specific date please let us know so we can work within those guidelines. Because we work with wood, no two pieces will be exactly the same. We can recreate the same design but like to let the character of the wood show through as well.

Payment Policy

PayPal is our preferred method of payment.

Shipping Policy

Shipping is done USPS. Signs are bubble wrapped within their packaging. Large signs will be boxed while small items may be wrapped. Insurance is included on all items over $20. *International buyers: Please be aware that you will be responsible for any taxes, customs fees, or other amounts levied by your home country. Please check with your Customs office and/or Postal Service if you are concerned about possible tariffs.

Refund & Exchange Policy

Due to the Custom nature of our products no refunds will be given unless an item is defective upon arrival. Please contact us within 48 hours of delivery for refund.

Other Policies

Custom orders are available. Please contact me for more info. We'd be happy to make something special for you.

Return to Store Contact Nailed It Design