Cindered's Policies
Payment Policy
Payment is required prior to shipping. Fees for custom designs must be delivered prior to design being created.
Shipping Policy
Products will ship as soon as possible. Due to the time that it takes to make custom products as well as waiting for stain and polyurethane to dry, they will not ship as fast. Standard orders will be shipped in 1-3 business days. Custom orders will be shipped in 5-7 business days.
Refund & Exchange Policy
Refunds are available, minus shipping costs, on standard orders. Custom orders are currently not available for refunds.