Introduction

The personalized wood signs measure 9.25 inches x 23 inches. Each sign is personalized with your family name, sanded, stained, and then sprayed with a high gloss sealer finish. This gives each sign a rustic feel. OUTDOOR SIGN STATEMENT**FINISHING OF SIGNS We put an indoor/outdoor sealant on our signs but DO NOT recommend that they be placed outdoors in the direct elements. The harsh wind, rain, snow and sun can wear the finish off and damage the sign. If a person decides to place outside we suggest they have partial protection from all the elements and that the sealant be re-applied annually. We are sorry but we cannot guarantee a sign that has been placed outside. COLORING OF COMPLETED SIGNS There has been some confusion about the coloring of our signs... We DO NOT paint any of our signs/ lettering. Any coloring you see is done in wood/stain coloring. **None of our photos are displayed with paint- Only stain** Another note about each name: Dark letters (Last name) will always be in all capital letters as you see on our display sign. With McNames we will carve with a lower case C for example McDonald would be carved McDONALD is you wish to change this, please leave a note in the "Note to Seller" when ordering. NO EXCEPTIONS! PROOFING Because we do not have the man power and time, (proofing each item does take a fair amount of time) we Do Not send proofing of signs. ***Another Note-- Each piece of wood is different in that it takes the stain differently...some wood takes the stain and it comes off a shade darker or a shade lighter then the next piece of wood. We DO NOT use different colors of stain for each sign. The same colors are used for each sign. The lighting in photography also plays a part in how the coloring comes off on the sign. The computer monitor settings can also play a part in how the coloring comes off... there are so many factors for lighting of a picture and we simply cant control them all :) So PLEASE be aware of this note when purchasing-- that it could be a shade lighter or darker!!

Payment Policy

We require 100% payment before getting started on your sign.

Shipping Policy

We only ship with in the United states Please allow 4-10 business days to complete and 2-4 business days for delivery via USPS Priority shipping within the United States. Once your sign has shipped our facility it is in the hands of the United States Postal Service. I'm sorry but we are not responsible for lost or stolen packages. please keep in mind weekends and holiday!! EXPEDITING ORDERS Sorry, We do not expedite orders any longer. ADDRESS CHANGES If you wish to change the shipping address, please do so at checkout in the shipment details. We only ship using USPS. Sorry, no exceptions.

Refund & Exchange Policy

Refunds are not available on personalized items. If it is a mistake WE made, we will correct it and a new sign will be shipped. If the mistake is made by the buyer a refund will not be given. However, we will offer you a discount to purchase a new sign. Knots and wood grain will vary from sign to sign. These are not defects but add to the character of the wood. No refunds will be given for this reason.

Contact Information

Follow us: Instagram: @callahancreationsllc Facebook: https://www.facebook.com/CallahanCreationsLLC E-mail: callahancreationsllc @ gmail.com Pinterest: https://www.pinterest.com/callahancreatio/

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